Refund and Cancellation

Refund and Cancelation Policy

Thank you for choosing Shaimaaz.com for your eBook and digital marketing service needs. We strive to provide high-quality products and services to ensure your satisfaction. Please read our Refund and Cancelation Policy carefully to understand your rights and responsibilities when purchasing from us.

1. Refund Policy for eBooks

• Eligibility for Refund:

  • Refunds are available within 7 days of the purchase date.

  • To be eligible for a refund, you must provide a valid reason for your request (e.g., technical issues, accidental purchase, or dissatisfaction with the content).

  • Refunds will not be granted if the eBook has been fully downloaded, copied, or shared.

• How to Request a Refund:

  • Contact our support team at shaimaaz.com@gmail.com within 7 days of purchase.

  • Provide your order number, the reason for the refund request, and any relevant details.

  • Once your request is approved, we will process the refund to your original payment method within 5-7 business days.

2. Refund Policy for Digital Marketing Services

• Eligibility for Refund:

  • Refunds are available within 7 days of the service purchase date.

  • To be eligible for a refund, you must not have utilized or started the service. If work has already begun, the refund amount will be prorated based on the progress made.

  • Refunds will not be granted if the service has been fully delivered or if the cancelation is due to a change of mind after the service has commenced.

• How to Request a Refund:

  • Contact our support team at shaimaaz.com@gmail.com within 7 days of purchase.

  • Provide your order number, the reason for the refund request, and any relevant details.

  • Once your request is approved, we will process the refund to your original payment method within 5-7 business days.

3. Cancelation Policy

• For eBooks:

  • Since eBooks are delivered instantly upon purchase, cancelations are not possible once the download link has been accessed. However, you may request a refund within 7 days as outlined above.

• For Digital Marketing Services:

  • You may cancel your service within 7 days of purchase, provided the work has not yet started. If work has already begun, a prorated refund will be issued based on the progress made.

  • To cancel, contact our support team at shaimaaz.com@gmail.com with your order number and cancelation request.

4. Non-Refundable Items

• EBooks:

  • Once the eBook has been fully downloaded or accessed, it is non-refundable.

• Digital Marketing Services:

  • No refund will be issued if the service has been fully delivered or utilized.

5. Processing Refunds

• Approved refunds will be processed within 5-7 business days and credited to your original payment method.

• The time it takes for the refund to be reflected in your account may vary depending on your bank or payment provider.

6. Contact Us

If you have any questions about our Refund and Cancellation Policy, please contact us 

7. Changes to This Policy

We reserve the right to modify this Refund and Cancellation Policy at any time. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of the updated policy.